SplitAtlas

Error-code hub

GE Appliances error codes

GE Appliances shows an alphanumeric code on the indoor display across the Endure, Altitude and Caliber lines. The 30 codes below come from GE's service documentation. GE and Haier share hardware in this category, so a GE code will often match the equivalent Haier system - useful if you are cross-referencing an older unit.

Status displays
0
Error codes
30

Unit applicability

Match your unit before reading the table

This table is sourced for GE Altitude. If your unit is a different generation or product line not named here, the same display code may vary by generation.

Common codes first

Most broadly applicable documented codes

Ranking basis: we do not have failure-frequency telemetry. These are ordered by breadth of affected systems in the SplitAtlas catalog - the documented product line's published model count, whether the same code appears on more than one product line, and any manual applicability notes we hold. This is a breadth ranking, not a popularity claim.

AA

The refrigerant leakage sensor has detected concentration above the manual's AA threshold.

Stop useTechnician
Breadth evidence
7 published catalog models on its documented product line.
Safe first check
Stop using the system, avoid ignition sources near the indoor unit, ventilate if safe, and call for service. Do not clear the code, bypass the sensor, or add refrigerant.
View the fix
AB

The system is still in refrigerant leak fault handling after an AA event, with concentration detected below the manual's Ab threshold.

Stop useTechnician
Breadth evidence
7 published catalog models on its documented product line.
Safe first check
Stop using the system, avoid ignition sources near the indoor unit, ventilate if safe, and call for service. Do not clear the code, bypass the sensor, or add refrigerant.
View the fix
AC

The leakage sensor and PCB are not communicating normally.

AdvisoryTechnician
Breadth evidence
7 published catalog models on its documented product line.
Safe first check
Turn the system off and power cycle once if safe. Do not open the indoor unit, bypass the refrigerant sensor, or touch wiring.
View the fix
AD

The leakage sensor failed its self-test.

AdvisoryTechnician
Breadth evidence
7 published catalog models on its documented product line.
Safe first check
Turn the system off and power cycle once if safe. Do not open the indoor unit, bypass the refrigerant sensor, or replace the sensor yourself.
View the fix
AE

The leakage sensor is within the manual's warning window before end of life.

AdvisoryTechnician
Breadth evidence
7 published catalog models on its documented product line.
Safe first check
Schedule service. Do not bypass the refrigerant sensor or open the indoor unit.
View the fix
AF

The leakage sensor has reached end of life and must be handled by service personnel.

Stop useTechnician
Breadth evidence
7 published catalog models on its documented product line.
Safe first check
Schedule service. Do not bypass the refrigerant sensor, open the indoor unit, or keep operating the system with AF displayed.
View the fix

Safe first checks

Checks you can do without opening the unit

These codes have homeowner-safe steps such as filters, airflow, condensate/drain checks, remote/controller items, or a single safe power reset. If the code returns, stop at the boundary in the card.

E1Technician

Turn the system off and power cycle once if safe. Do not open the indoor unit or replace sensors.

Read the full code guide
E2Technician

Turn the system off and power cycle once if safe. Do not open the indoor unit or replace sensors.

Read the full code guide
E12Technician

Turn the unit off if water is visible. Check only the visible drain outlet for an obvious blockage or kink; do not open the indoor unit.

Read the full code guide
E13Technician

Turn the system off and power cycle once if safe. Do not open electrical panels or keep resetting the system.

Read the full code guide

GE Appliances mini-splits

Use the GE Appliances catalog to connect these manual error codes to current model pages and replacement options.

All error codes

AA

The refrigerant leakage sensor has detected concentration above the manual's AA threshold.

Stop useTechnician
Sourced Jul 2026
Applies to
GE Altitude
Homeowner fix
Stop using the system, avoid ignition sources near the indoor unit, ventilate if safe, and call for service. Do not clear the code, bypass the sensor, or add refrigerant.
When to call a pro
Call GE Appliances ductless support or a qualified HVAC technician immediately. Tell them the manual lists AA as refrigerant concentration over 10 percent LFL.
View the fix ->

AB

The system is still in refrigerant leak fault handling after an AA event, with concentration detected below the manual's Ab threshold.

Stop useTechnician
Sourced Jul 2026
Applies to
GE Altitude
Homeowner fix
Stop using the system, avoid ignition sources near the indoor unit, ventilate if safe, and call for service. Do not clear the code, bypass the sensor, or add refrigerant.
When to call a pro
Call GE Appliances ductless support or a qualified HVAC technician immediately. Tell them the manual lists Ab as the refrigerant leak fault after AA when concentration is below 8 percent LFL.
View the fix ->

AC

The leakage sensor and PCB are not communicating normally.

AdvisoryTechnician
Sourced Jul 2026
Applies to
GE Altitude
Homeowner fix
Turn the system off and power cycle once if safe. Do not open the indoor unit, bypass the refrigerant sensor, or touch wiring.
When to call a pro
Call GE Appliances ductless support or a qualified HVAC technician if Ac returns. Tell them the manual lists Ac as leakage sensor communication fault.
View the fix ->

AE

The leakage sensor is within the manual's warning window before end of life.

AdvisoryTechnician
Sourced Jul 2026
Applies to
GE Altitude
Homeowner fix
Schedule service. Do not bypass the refrigerant sensor or open the indoor unit.
When to call a pro
Call GE Appliances ductless support or a qualified HVAC technician for sensor service. Tell them the manual lists AE as leakage sensor reaching-end-of-life warning.
View the fix ->

AF

The leakage sensor has reached end of life and must be handled by service personnel.

Stop useTechnician
Sourced Jul 2026
Applies to
GE Altitude
Homeowner fix
Schedule service. Do not bypass the refrigerant sensor, open the indoor unit, or keep operating the system with AF displayed.
When to call a pro
Call GE Appliances ductless support or a qualified HVAC technician for sensor replacement/service. Tell them the manual lists AF as leakage sensor end-of-life.
View the fix ->

BA

The refrigerant detector function is enabled, but the leakage sensor is not detected.

Stop useTechnician
Sourced Jul 2026
Applies to
GE Altitude
Homeowner fix
Turn the system off. Do not bypass the refrigerant sensor, open the indoor unit, or change DIP switches.
When to call a pro
Call GE Appliances ductless support or a qualified HVAC technician if bA appears. Tell them the manual lists bA as no sensor detected with DIP switch enabled.
View the fix ->

E1

The indoor room/ambient temperature sensor is not reading normally.

AdvisoryTechnician
Sourced Jul 2026
Applies to
GE Altitude
Homeowner fix
Turn the system off and power cycle once if safe. Do not open the indoor unit or replace sensors.
When to call a pro
Call GE Appliances ductless support or a qualified HVAC technician if E1 returns. Tell them the Altitude service manual lists E1 as indoor ambient temperature sensor malfunction.
View the fix ->

E12

The condensate pump, float switch, or drain safety circuit is not reporting normally.

AdvisoryTechnician
Sourced Jul 2026
Applies to
GE Altitude
Homeowner fix
Turn the unit off if water is visible. Check only the visible drain outlet for an obvious blockage or kink; do not open the indoor unit.
When to call a pro
Call GE Appliances ductless support or a qualified HVAC technician if E12 returns or water is leaking. Tell them the manual lists E12 as drain system malfunction.
View the fix ->

E13

The indoor electronics are detecting an abnormal zero-cross signal.

Stop useTechnician
Sourced Jul 2026
Applies to
GE Altitude
Homeowner fix
Turn the system off and power cycle once if safe. Do not open electrical panels or keep resetting the system.
When to call a pro
Call GE Appliances ductless support or a qualified HVAC technician if E13 returns. Tell them the manual lists E13 as zero cross signal wrong.
View the fix ->

E14

The indoor DC fan is disconnected, blocked, failed, overheated, or not feeding back rotation correctly.

AdvisoryTechnician
Sourced Jul 2026
Applies to
GE Altitude
Homeowner fix
Turn the system off and make sure furniture or loose items are not blocking the indoor unit. Do not reach into the fan or open the cabinet.
When to call a pro
Call GE Appliances ductless support or a qualified HVAC technician if E14 returns. Tell them the Altitude manual lists E14 as indoor DC fan motor abnormal.
View the fix ->

E2

The indoor coil/piping temperature sensor is not reading normally.

AdvisoryTechnician
Sourced Jul 2026
Applies to
GE Altitude
Homeowner fix
Turn the system off and power cycle once if safe. Do not open the indoor unit or replace sensors.
When to call a pro
Call GE Appliances ductless support or a qualified HVAC technician if E2 returns. Tell them the Altitude service manual lists E2 as indoor piping temperature sensor malfunction.
View the fix ->

E22

The indoor coil area is too cold in cooling, or the sensing/refrigerant/airflow conditions are abnormal.

AdvisoryTechnician
Sourced Jul 2026
Applies to
GE Altitude
Homeowner fix
Turn the system off. Clean the user-removable filter if dirty and clear obvious airflow obstructions. Do not open panels, clean coils with tools, or handle refrigerant.
When to call a pro
Call GE Appliances ductless support or a qualified HVAC technician if E22 returns. Tell them the manual lists E22 as indoor anti-frosting protection in cooling mode.
View the fix ->

E4

The indoor control board memory/EEPROM data is not valid or the board memory is damaged.

AdvisoryTechnician
Sourced Jul 2026
Applies to
GE Altitude
Homeowner fix
Turn the system off and power cycle once if safe. Do not open the indoor unit or touch control boards.
When to call a pro
Call GE Appliances ductless support or a qualified HVAC technician if E4 returns. Tell them the Altitude service manual lists E4 as indoor PCB EEPROM wrong.
View the fix ->

E7

The indoor and outdoor units are not exchanging the required control signal.

AdvisoryTechnician
Sourced Jul 2026
Applies to
GE Altitude
Homeowner fix
Turn the system off and power cycle once if safe. Do not open wiring covers or touch communication wiring.
When to call a pro
Call GE Appliances ductless support or a qualified HVAC technician if E7 returns. Tell them the Altitude service manual lists E7 as abnormal indoor/outdoor communication.
View the fix ->

EB

The wired controller and indoor unit are not communicating normally.

AdvisoryTechnician
Sourced Jul 2026
Applies to
GE Altitude
Homeowner fix
Turn the system off and power cycle once if safe. Do not open the controller or indoor unit wiring covers.
When to call a pro
Call GE Appliances ductless support or a qualified HVAC technician if EB returns. Tell them the Altitude service manual lists EB as wired-controller communication abnormality.
View the fix ->

F1

The inverter power module detected protection or failure involving the module, compressor wiring, or compressor.

Stop useTechnician
Sourced Jul 2026
Applies to
GE Altitude
Homeowner fix
Turn the system off and power cycle once if safe. Do not open the outdoor unit or attempt compressor/inverter work.
When to call a pro
Call GE Appliances ductless support or a qualified HVAC technician if F1 returns. Tell them the service manual lists F1 as IPM power module failure.
View the fix ->

F11

The compressor rotor/stator synchronization has exceeded the allowed limit.

Stop useTechnician
Sourced Jul 2026
Applies to
GE Altitude
Homeowner fix
Turn the system off and power cycle once if safe. Do not open the outdoor unit or attempt compressor/inverter work.
When to call a pro
Call GE Appliances ductless support or a qualified HVAC technician if F11 returns. Tell them the manual lists F11 as loss of compressor synchronization.
View the fix ->

F12

The outdoor control-board memory/EEPROM has a data, chip, or PCB fault.

AdvisoryTechnician
Sourced Jul 2026
Applies to
GE Altitude
Homeowner fix
Turn the system off and power cycle once if safe. Do not open the outdoor unit or touch control boards.
When to call a pro
Call GE Appliances ductless support or a qualified HVAC technician if F12 returns. Tell them the service manual lists F12 as outdoor EEPROM failure.
View the fix ->

F19

The outdoor power supply or inverter DC bus is outside the allowed voltage range.

Stop useTechnician
Sourced Jul 2026
Applies to
GE Altitude
Homeowner fix
Turn the system off and power cycle once if safe. If F19 returns, the breaker trips, or home lights flicker, call a technician or electrician.
When to call a pro
Call GE Appliances ductless support or a qualified HVAC technician if F19 returns. Tell them the manual lists F19 as over-voltage or under-voltage power supply.
View the fix ->

F2

The compressor startup current exceeded the preset limit.

Stop useTechnician
Sourced Jul 2026
Applies to
GE Altitude
Homeowner fix
Turn the system off and power cycle once if safe. If F2 returns or the breaker trips, stop resetting it.
When to call a pro
Call GE Appliances ductless support or a qualified HVAC technician if F2 returns. Tell them the manual lists F2 as module operated over current/compressor startup failure.
View the fix ->

F20

The compressor overload protection is operating and the manual points to EEV, terminal, or low refrigerant causes.

Stop useTechnician
Sourced Jul 2026
Applies to
GE Altitude
Homeowner fix
Turn the system off. Do not add refrigerant, open panels, or keep resetting the system.
When to call a pro
Call GE Appliances ductless support or a qualified HVAC technician if F20 returns. Tell them the manual lists F20 as module operated overload/compressor overload protection.
View the fix ->

F21

The outdoor defrost temperature sensor is not reading normally.

AdvisoryTechnician
Sourced Jul 2026
Applies to
GE Altitude
Homeowner fix
Turn the system off and power cycle once if safe. Do not open panels or replace sensors.
When to call a pro
Call GE Appliances ductless support or a qualified HVAC technician if F21 returns. Tell them the manual lists F21 as defrost temperature sensor failure.
View the fix ->

F22

The unit detected AC overcurrent and the manual ties this to compressor wiring, power module, or compressor faults.

Stop useTechnician
Sourced Jul 2026
Applies to
GE Altitude
Homeowner fix
Turn the system off and power cycle once if safe. If the breaker trips or F22 returns, stop resetting it.
When to call a pro
Call GE Appliances ductless support or a qualified HVAC technician if F22 returns. Tell them the service manual lists F22 as AC current overload.
View the fix ->

F23

The inverter detected phase current protection involving compressor wiring, power module, or compressor condition.

Stop useTechnician
Sourced Jul 2026
Applies to
GE Altitude
Homeowner fix
Turn the system off and power cycle once if safe. Do not open the outdoor unit or attempt compressor/inverter work.
When to call a pro
Call GE Appliances ductless support or a qualified HVAC technician if F23 returns. Tell them the manual lists F23 as phase current protection.
View the fix ->

F25

The compressor discharge temperature sensor is not reading normally.

AdvisoryTechnician
Sourced Jul 2026
Applies to
GE Altitude
Homeowner fix
Turn the system off and power cycle once if safe. Do not open panels or replace sensors.
When to call a pro
Call GE Appliances ductless support or a qualified HVAC technician if F25 returns. Tell them the manual lists F25 as discharge temperature sensor failure.
View the fix ->

F27

The compressor current sampling/block protection is abnormal, and the compressor may not run.

Stop useTechnician
Sourced Jul 2026
Applies to
GE Altitude
Homeowner fix
Turn the system off. If outdoor temperature is extreme, wait for conditions to improve; otherwise do not keep resetting the system.
When to call a pro
Call GE Appliances ductless support or a qualified HVAC technician if F27 returns in normal conditions. Tell them the manual lists F27 as compressor current sampling or compressor block fault.
View the fix ->

F4

The compressor discharge temperature is too high.

Stop useTechnician
Sourced Jul 2026
Applies to
GE Altitude
Homeowner fix
Turn the system off. Clean the user-removable indoor filter if dirty and clear obvious airflow obstructions. Do not open panels, clean coils with tools, or handle refrigerant.
When to call a pro
Call GE Appliances ductless support or a qualified HVAC technician if F4 returns. Tell them the manual lists F4 as overheat protection for discharge temperature.
View the fix ->

F6

The outdoor ambient temperature sensor is not reading normally.

AdvisoryTechnician
Sourced Jul 2026
Applies to
GE Altitude
Homeowner fix
Turn the system off and power cycle once if safe. Do not open panels or replace sensors.
When to call a pro
Call GE Appliances ductless support or a qualified HVAC technician if F6 returns. Tell them the manual lists F6 as ambient temperature sensor failure.
View the fix ->

F8

The outdoor DC fan motor is not operating normally.

AdvisoryTechnician
Sourced Jul 2026
Applies to
GE Altitude
Homeowner fix
Turn the system off. Remove only loose debris outside the cabinet if safe. Do not reach through grilles, spin the fan by hand, or open panels.
When to call a pro
Call GE Appliances ductless support or a qualified HVAC technician if F8 returns. Tell them the manual lists F8 as outdoor DC fan motor fault.
View the fix ->