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MRCOOL / DIY 5th Generation

PC 43 error code

Compressor lack-phase protection; the manual describes abnormal three-phase sampling current, especially when one or more phase currents stay small and almost zero.

Severity
technician
Verified
Jul 18, 2026

What triggers it

Compressor lack-phase protection; the manual describes abnormal three-phase sampling current, especially when one or more phase currents stay small and almost zero.

What to do

  1. Power off, then restart the unit 2 minutes later; if the code clears, the unit operates normally.
  2. Check both ends of the compressor connecting line and correct improper connections.
  3. Check whether the three-phase resistance of the compressor is symmetrical.
  4. Replace the compressor if the three-phase compressor resistance is not symmetrical.
  5. Check the compressor three-phase output for an obvious open circuit; replace the main PCB if the output check fails.

Reset procedure

Power off, then restart the unit 2 minutes later.

Which systems show it

  • MRCOOL DIY 5th Generation single-zone 9k, 12k, 18k, 24k, and 36k D25 indoor/outdoor models listed in manual section 1.1.

Related codes

Technician scope

Technician-tier outdoor auxiliary board diagnostic; see service manual section 4.3

Source

MRCOOL R454B DIY-5 service manual
Document
data/sources/mrcool-diy5-service.pdf
Section
4.7 TS39: ODU compressor lack of phase protection diagnosis and solution
Page
82
Verified Jul 2026

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