bc means pm2.5 sensor failure. In plain English, the named temperature or air-quality sensor is not sending a believable reading, so the control cannot trust that part of the system.
- Breadth evidence
- 5 published catalog models on its documented product line.
- Safe first check
- Turn the system off with the remote, then power cycle once at the breaker or disconnect if you can do that safely. Do not open covers, unplug sensors, or spray cleaner into the sensor area.