SplitAtlas

GREE / Vireo R32

GREE Vireo 18k Concealed Ducted R-32 208/230V Mini-Split

Certified capacity
18,000 BTU/h[2]
SEER2
22.5 SEER2[2]
Heating floor
-22 F[1]
Voltage
230 V[1]
Install path
Professional install

At 18,000 BTU the Vireo ducted head certifies at 22.5 SEER2 and 9 HSPF2 - notably better than the 12k version of the same head, which is the opposite of the usual pattern. If you are already committed to a ducted install at roughly this size, that makes this one of the better-value points in the range.

It is still a low-static unit. Eighteen thousand BTU tempts people into feeding three or four rooms from one head, and that is where these installations go wrong. Keep the runs short and balanced, or accept that the certificate on paper will not be the performance in the house.

1 zoneProfessional installCurrent

Refrigerant generation

R-32 - current-generation refrigerant

Dealer-installation warranty note

GREE online purchases have a manufacturer-published warranty path, but buyers should keep purchase and installation documents and use a licensed HVAC contractor for diagnosis and claims.

Installation condition: Warranty claims for online/retail purchases must be completed by a contractor after an on-site diagnosis, with required documentation such as purchase receipt or installation invoice and data-plate photos.

Dealer path: GREE distributor path for distributor purchases; GREE online warranty claim form for equipment purchased online, Home Depot, or Lowes; GREE Select dealer installation and registration for the 10-year extended warranty.

Paid link

$3,399 / Fresh price - checked Aug 2, 2026

Check price at HVACDirect

This system's warranty depends on licensed installation — get quotes from installers in your area.

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Error Codes
GREE concealed slim duct indoor unit for R32 mini-split systems.

Image: GREE Comfort official All-Match Slim Duct R32 product page

Data completeness: 100%
Last sourced
Aug 2, 2026

SplitAtlas score

7.9 / 10

Methodology
Cooling efficiencyAbove average

(22.5 SEER2) among 18k systems

Heating efficiencyBottom quartile

(9.0 HSPF2) among 18k systems

Cold-weather performanceAbove average

(83.3% heat retained at 5F; -22 F heating floor) among 18k systems

NoiseAbove average

(-41 dBA indoor min / 59 dBA outdoor) among 18k systems

WarrantyBelow average

(5 yr parts / 7 yr compressor) across the catalogue

Feature setBelow average

(4 verified features) across the catalogue

Price-to-performanceBottom quartile

($3,399 median retail) among 18k systems

Documentation & partsBelow average

(6 manuals; spec sheet) across the catalogue

Not evaluated

  • Installation accessibility — not applicable (professional install)N/A

    professional install - DIY-accessibility not applicable

Key ratings

Rated cooling

18,000BTU/h[2]

Rated heating

18,000BTU/h[2]

Buyer review snapshot

Best for / skip if

Best for

  • High-efficiency shortlists; SEER2 is 22.5.

Install difficulty

Professional flared-line install
  • Electrical: 230V; MCA 16 A; breaker/fuse 20 A.
  • Line set: Flared line connections; precharged 25 ft; max 131 ft.

Alternatives

Availability and price context

  • Verified current price: $3,399.00 at HVACDirect; availability in_stock; checked Aug 2, 2026. Dealer-installation condition: Warranty claims for online/retail purchases must be completed by a contractor after an on-site diagnosis, with required documentation such as purchase receipt or installation invoice and data-plate photos..

Purchase channel policy

GREE publishes an online/retail warranty-claim path for equipment purchased online, Home Depot, or Lowes rather than treating online purchase as a warranty voidance.

Warranty impact
Online purchase changes the claim path: routine parts use GREE's online claim form, while compressor failures and refrigerant leaks require tech-support confirmation before the online claim.
Installation condition
Warranty claims for online/retail purchases must be completed by a contractor after an on-site diagnosis, with required documentation such as purchase receipt or installation invoice and data-plate photos.
Authorized channel
GREE distributor path for distributor purchases; GREE online warranty claim form for equipment purchased online, Home Depot, or Lowes; GREE Select dealer installation and registration for the 10-year extended warranty.

GREE online purchases have a manufacturer-published warranty path, but buyers should keep purchase and installation documents and use a licensed HVAC contractor for diagnosis and claims.

Compare online-purchase warranty rules by brand

Source: GREE Comfort: How Does the GREE Warranty Work? Coverage, Claims, and 10-Year Extension Guide; retrieved Aug 15, 2026.

Source date

Model data sourced
Aug 2, 2026
Page reviewed
Aug 2, 2026
Source-backed records
5
Newest source retrieved
Aug 2, 2026

Warranty tiers

Warranty: 5 years parts and 7 years compressor as standard.

Review methodology

Strengths

  • 22.5 SEER2, better than the 12k version of the same ducted head.
  • 18,000 BTU of heating and cooling, rated to -22F.
  • Invisible installation covering a substantial area.

Weaknesses

  • The capacity invites over-long duct runs that this low-static head cannot support.
  • Service access is behind ceiling panels.
  • Balancing multiple registers off one head is a design job, not a guess.

Climate suitability

Minimum heating ambient
-22 F[1]
Rated heating at 5F
15,000 BTU/h[2]
Rated heating at 17F
14,700 BTU/h[2]
Rated heating at 47F
18,000 BTU/h[2]

Specifications

Show
Manufacturer
GREE
Brand
GREE
Product line
Vireo R32
Model number
DUC18HP230V1R32AH indoor / VIR18HP230V1R32AO outdoor
Indoor unit model
DUC18HP230V1R32AH
Outdoor unit model
VIR18HP230V1R32AO
Number of zones
1
Max indoor units
not published
Rated cooling capacity
18,000 BTU/h[2]
Rated heating capacity
18,000 BTU/h[2]
Voltage
230 V[1]
MCA
16 A[1]
Maximum fuse or breaker size
20 A[1]
Breaker needed
not published
SEER2
22.5 SEER2[2]
EER2
14 EER2[2]
HSPF2 (Region 4)
9 HSPF2[2]
HSPF2 (Region 5)
not published
COP
not published
COP at 47F
not published
COP at 5F
not published
Minimum outdoor heating temperature
-22 F[1]
Minimum outdoor cooling temperature
-20 F[1]
Maximum outdoor temperature
122 F[1]
Indoor noise range
25-41 dB(A)[1]
Outdoor noise rating
59 dBA[1]
Indoor weight
92.6 lb[1]
Outdoor weight
94.8 lb[1]
Refrigerant
R-32[2]
Refrigerant charge
40.6 oz[1]
Manufacturer coverage
not published
Line-set size
1/4 in liquid / 5/8 in suction
Included line-set length
GREE professional single-zone cassette and ducted systems publish field-supplied flared line sizes and maximum/precharged piping data; no included consumer line set length is published.
Maximum line-set length
131 ft[1]
Max line set per indoor
not published
Maximum elevation difference
82 ft[1]
Max height between indoor units
not published
Wi-Fi support
not supported[1]
Energy Star status
Not ENERGY STAR certified[2]
AHRI certification number
215417458[2]
Warranty
Standard: 5 yr parts / 7 yr compressor (eligible residential system). Standard residential GREE mini-split coverage is 5 years parts and 7 years compressor for eligible post-2021 systems.
Install path
Professional install
Retail price
$3,399.00
Available retailers
HVACDirect
Manual links
AHRI Active row 215417458, All Match Slim Duct R32 service/installation manual, GREE All Match Slim Duct R32 official product page, All Match Slim Duct R32 owner manual, DUC18HP230V1R32AH / VIR18HP230V1R32AO All Match Slim Duct R32 submittal, GREE DFS warranty statement for units installed after 2021-12-31
Specification sheet
DUC18HP230V1R32AH / VIR18HP230V1R32AO All Match Slim Duct R32 submittal
Last sourced date
Aug 2, 2026

Retail purchase context

Dealer-installation warranty note

GREE online purchases have a manufacturer-published warranty path, but buyers should keep purchase and installation documents and use a licensed HVAC contractor for diagnosis and claims.

Installation condition: Warranty claims for online/retail purchases must be completed by a contractor after an on-site diagnosis, with required documentation such as purchase receipt or installation invoice and data-plate photos.

Dealer path: GREE distributor path for distributor purchases; GREE online warranty claim form for equipment purchased online, Home Depot, or Lowes; GREE Select dealer installation and registration for the 10-year extended warranty.

Some retailer links may earn us a commission at no extra cost; paid relationships never change scores or recommendations. Affiliate disclosure

Paid link

Dealer-installation warranty note

GREE online purchases have a manufacturer-published warranty path, but buyers should keep purchase and installation documents and use a licensed HVAC contractor for diagnosis and claims.

Check price at HVACDirect

$3,399 / Fresh price - checked Aug 2, 2026

Electrical requirements

Show
Voltage
230 V[1]
Voltage range
208/230V[1]
Phase
1[1]
Frequency
60 Hz[1]
MCA
16 A[1]
Breaker needed
not published
Maximum breaker size
20 A[1]
Maximum fuse size
20 A[1]
Maximum cooling current
not published
Maximum heating current
not published
Manufacturer wire notes
Interconnecting wire size AWG 14 / 4; main power wire per local code.[1]

Installation considerations

Show
Liquid line
1/4 in[1]
Suction line
5/8 in[1]
Line connection type
Flared line connections[1]
Precharged length
25 ft[1]
Included line-set length
GREE professional single-zone cassette and ducted systems publish field-supplied flared line sizes and maximum/precharged piping data; no included consumer line set length is published.
Maximum line-set length
131 ft[1]
Max line set per indoor
not published
Max height between indoor units
not published
Indoor dimensions
44-31/64 x 29-11/16 x 11-13/16 in[1]
Outdoor dimensions
37-23/32 x 15-53/64 x 25-63/64 in[1]
Indoor weight
92.6 lb[1]
Outdoor weight
94.8 lb[1]
Drain size
not published

Related systems and guides

Frequently asked questions

Can I install the GREE Vireo R32 18,000 BTU Concealed Ducted R-32 208/230V (DUC18HP230V1R32AH / VIR18HP230V1R32AO) myself, or do I need a pro?
GREE Vireo R32 18,000 BTU Concealed Ducted R-32 208/230V (DUC18HP230V1R32AH / VIR18HP230V1R32AO) is built for professional installation: the line set must be flared, evacuated, and charged, which requires EPA-certified refrigerant handling. Installing it outside the manufacturer's requirements can void the warranty, so budget for a qualified HVAC installer.
Will the GREE Vireo R32 18,000 BTU Concealed Ducted R-32 208/230V (DUC18HP230V1R32AH / VIR18HP230V1R32AO) keep heating in a cold winter?
The manufacturer publishes 15,000 BTU/h of heating output at 5F. Rated heating operation extends down to -22 F. Certified heating efficiency is 9 HSPF2. Match those numbers against your climate's design temperature - in cold regions, output at 5F matters far more than the nameplate capacity measured at 47F.
What electrical circuit does the GREE Vireo R32 18,000 BTU Concealed Ducted R-32 208/230V (DUC18HP230V1R32AH / VIR18HP230V1R32AO) need?
Published electrical requirements: 230 V voltage, 16 A minimum circuit ampacity, and 20 A maximum breaker or fuse sizing. Confirm the final circuit against the unit nameplate and local code with a licensed electrician.
How far can the outdoor unit be from the indoor head?
The published maximum line-set length is 131 ft, and the included line set comes pre-charged for 25 ft. Longer runs than the included set allows typically mean added refrigerant and a pro visit, so measure the planned routing before ordering.
What warranty does the GREE Vireo R32 18,000 BTU Concealed Ducted R-32 208/230V (DUC18HP230V1R32AH / VIR18HP230V1R32AO) carry?
The manufacturer publishes these warranty tiers: Standard: 5 yr parts / 7 yr compressor (eligible residential system). Registration requirements and proof of qualified installation commonly affect coverage, so read the warranty terms before install day.

Data sources

Show
  1. GREE Comfort: DUC18HP230V1R32AH and SAP18HP230V1R32AO GREE All Match Slim Duct R32 submittalSourced - manufacturer technical document

    Covers Frequency, Maximum breaker size, Maximum fuse size, Minimum circuit ampacity, Phase, Manufacturer wire notes and more

  2. Air-Conditioning, Heating, and Refrigeration Institute: AHRI Active form-factor row 215415559Sourced - AHRI directory

    Covers AHRI certification number, Rated cooling capacity, EER2, Energy Star status, Rated heating capacity, HSPF2 (Region 4) and more

  3. HVACDirect: HVACDirect exact product page VIR18HP230V1R32AO / DUC18HP230V1R32AHSourced - authorized distributor

    Covers Retail price

  4. GREE Comfort: GREE All Match Slim Duct R32 official product pageSourced - manufacturer technical document

    Covers Form factor

  5. GREE Comfort: GREE DFS warranty statement for units installed after 2021-12-31Sourced - manufacturer technical document

    Covers Legacy compressor warranty value, Legacy warranty value, Standard compressor warranty, Standard warranty conditions, Standard parts warranty, Warranty notes

Last updated

Aug 2, 2026