SplitAtlas

ACiQ / Multi-Zone Essentials

ACiQ Essentials 18k R-32 208/230V 2-Zone Mini-Split

Certified capacity
17,700 BTU/h[3]
SEER2
22 SEER2[3]
Heating floor
-13 F[1]
Voltage
230 V[1]
Install path
Professional install

The ACiQ Multi-Zone Essentials 2-Zone 18k is the brand's entry into R-32 multi-zone: two heads on one 208/230V outdoor unit through the value ductless channel. It is stocked/purchasable, a priced condenser you can buy rather than a dealer quote, though professional installation is still required.

Certified numbers are SEER2 22, EER2 12.3, HSPF2 10, and it is ENERGY STAR certified and AHRI cold-climate designated. Cooling capacity is 17700 BTU.

Heating falls through the cold - 18000 BTU at 47F, down to 14700 at 17F and 14500 at 5F.

2 zonesProfessional installCurrent

Refrigerant generation

R-32 - current-generation refrigerant

Paid link

$961 / Checked Jul 29, 2026

$961 at HVACDirect

Need this installed?

Get installation quotes
ACiQ Multi-Zone Essentials 2-Zone 18,000 BTU R-32 208/230V (ACIQ-18Z-E-M2) mini-split heat pump outdoor condenser

Image: HVACDirect

Data completeness: 100%
Last sourced
Jul 29, 2026

SplitAtlas score

8.3 / 10

Methodology
Cooling efficiencyAbove average

(22.0 SEER2) among 18k systems

Heating efficiencyBelow average

(10.0 HSPF2) among 18k systems

Cold-weather performanceAbove average

(5F certified capacity: 80.6% of the 47F rating; -13 F heating floor) among 18k systems

WarrantyBottom quartile

(4 yr parts / 6 yr compressor) across the catalogue

Feature setAbove average

(6 verified features) across the catalogue

Price-to-performanceTop 10%

($961 median retail) among 18k systems

Documentation & partsBelow average

(9 manuals; spec sheet) across the catalogue

Not evaluated

  • Installation accessibility — not applicable (professional install)N/A

    professional install - DIY-accessibility not applicable

Key ratings

Rated cooling

17,700BTU/hNon-Ducted Indoor Units[3]

Rated heating

18,000BTU/hNon-Ducted Indoor Units[3]

Buyer review snapshot

Best for / skip if

Best for

  • 2-zone projects in the 18k outdoor capacity class.
  • High-efficiency shortlists; SEER2 is 22.

Install difficulty

Complex professional install
  • Electrical: 230V; MCA 15 A; breaker/fuse 20 A.
  • Line set: connection type not sourced; precharged 49.2 ft; max 131 ft.
  • 2-zone condenser; indoor-head matching and branch layout are part of the job.

Alternatives

Availability and price context

  • Last seen at HVACDirect on Jul 29, 2026: $961.30. Open the listing for today's price.

Source date

Model data sourced
Jul 29, 2026
Page reviewed
Jul 29, 2026
Source-backed records
5
Newest source retrieved
Jul 29, 2026

Warranty tiers

Registered
4 yr parts / 6 yr compressor - published per-line ACiQ registration terms

The score uses Registered. Additional published terms are shown for reference and not counted in the score.

Review methodology

Model context

Install path
This is professional-install equipment; the listed price is for the equipment, so add installation labor.
Structured ratings
Certification: ENERGY STAR certified, ENERGY STAR cold-climate certified and AHRI cold-climate designated. Refrigerant: current low-GWP R-32. Minimum heating ambient: -13 F.

Strengths

  • Stocked/purchasable, a priced condenser you can buy, not a dealer quote.
  • Certified SEER2 22 / EER2 12.3 / HSPF2 10.
  • R-32, current refrigerant, at value entry pricing.

Weaknesses

  • Heating falls in the cold - 14700 BTU at 17F, below the 18000 at 47F.
  • Two zones is the smallest multi-zone step.

Climate suitability

Minimum heating ambient
-13 F[1]
Certified heating at 5F
14,500 BTU/hNon-Ducted Indoor Units[3]
Rated heating at 17F
14,700 BTU/hNon-Ducted Indoor Units[3]
Rated heating at 47F
18,000 BTU/hNon-Ducted Indoor Units[3]

Specifications

Show
Manufacturer
ACiQ
Brand
ACiQ
Product line
Multi-Zone Essentials
Model number
ACIQ-18Z-E-M2
Indoor unit model
Depends on the indoor units you choose
Outdoor unit model
ACIQ-18Z-E-M2
Number of zones
2
Max indoor units
2 units[2]
Rated cooling capacity
17,700 BTU/hNon-Ducted Indoor Units[3]
Rated heating capacity
18,000 BTU/hNon-Ducted Indoor Units[3]
Voltage
230 V[1]
MCA
15 A[1]
Maximum fuse or breaker size
20 A[1]
Breaker needed
not published
SEER2
22 SEER2Non-Ducted Indoor Units[3]
EER2
12.3 EER2Non-Ducted Indoor Units[3]
HSPF2 (Region 4)
10 HSPF2Non-Ducted Indoor Units[3]
HSPF2 (Region 5)
Varies by indoor-unit combination
COP
not published
COP at 47F
not published
COP at 5F
2 COPNon-Ducted Indoor Units[3]
Minimum outdoor heating temperature
-13 F[1]
Minimum outdoor cooling temperature
-13 F[1]
Maximum outdoor temperature
125 F[1]
Indoor noise range
Depends on the indoor units you choose
Outdoor noise rating
54 dBA[1]
Indoor weight
Depends on the indoor units you choose
Outdoor weight
75 lb[1]
Refrigerant
R-32[3]
Refrigerant charge
38.8 oz[1]
Manufacturer coverage
not published
Line-set size
2 x 1/4 in liquid / 2 x 3/8 in suction
Included line-set length
Depends on the indoor units you choose
Maximum line-set length
131 ft[1]
Max line set per indoor
82 ft[1]
Maximum elevation difference
49 ft[1]
Max height between indoor units
33 ft[1]
Wi-Fi support
Depends on the indoor units you choose
Energy Star status
ENERGY STAR certified[4]
AHRI certification number
217751636Non-Ducted Indoor Units[3]
Warranty
Registered: 4 yr parts / 6 yr compressor (published per-line ACiQ registration terms). Score uses Registered.. 6-year compressor / 4-year parts warranty with ACiQ registration terms.
Install path
Professional install
Retail price
$961.30
Available retailers
HVACDirect
Manual links
AHRI public detail 217751636, ACiQ R32 MZ-SH Submittal Data Sheet - ACIQ-18Z-E-M2, ENERGY STAR exact lookup 217751636, ACiQ multi-zone installation and owner manual, ACiQ Multi-Zone Essentials official category for ACIQ-18Z-E-M2, HVACDirect exact condenser listing for ACIQ-18Z-E-M2, ACiQ multi-zone service manual, ACiQ ACIQ-18Z-E-M2 non-ducted multi-zone submittal
Specification sheet
ACiQ ACIQ-18Z-E-M2 non-ducted multi-zone submittal
Last sourced date
Jul 29, 2026

Retail purchase context

Some retailer links may earn us a commission at no extra cost; paid relationships never change scores or recommendations. Affiliate disclosure

Paid link

$961 at HVACDirect

$961 / Checked Jul 29, 2026

Compatible indoor units

This is an outdoor unit. You choose its indoor heads separately - up to the maximum this condenser supports - and you can mix room sizes and styles across the zones. The models below are the heads this unit is documented to pair with.

  • Wall-mounted air handlers

    9k, 12k

    Model numbers
    • 9k: ACIQ-09W-E-M
    • 12k: ACIQ-12W-E-M

Sizing note: do not just add up the rooms. Multi-zone condensers have a maximum total connected capacity, and connecting more head capacity than the unit is rated for is a common installer mistake that hurts efficiency and comfort. Match total head capacity to the condenser's rating.

Electrical requirements

Show
Voltage
230 V[1]
Voltage range
208/230V[1]
Phase
1[1]
Frequency
60 Hz[1]
MCA
15 A[1]
Breaker needed
not published
Maximum breaker size
20 A[1]
Maximum fuse size
20 A[1]
Maximum cooling current
not published
Maximum heating current
not published
Manufacturer wire notes
not published

Installation considerations

Show
Liquid line
2 x 1/4 in[1]
Suction line
2 x 3/8 in[1]
Line connection type
not published
Precharged length
49.2 ft[1]
Included line-set length
Depends on the indoor units you choose
Maximum line-set length
131 ft[1]
Max line set per indoor
82 ft[1]
Max height between indoor units
33 ft[1]
Indoor dimensions
Depends on the indoor units you choose
Outdoor dimensions
34.65 x 13.90 x 21.93 in[1]
Indoor weight
Depends on the indoor units you choose
Outdoor weight
75 lb[1]
Drain size
not published

Frequently asked questions

Can I install the ACiQ Multi-Zone Essentials 2-Zone 18,000 BTU R-32 208/230V (ACIQ-18Z-E-M2) myself, or do I need a pro?
ACiQ Multi-Zone Essentials 2-Zone 18,000 BTU R-32 208/230V (ACIQ-18Z-E-M2) is built for professional installation: the line set must be flared, evacuated, and charged, which requires EPA-certified refrigerant handling. Installing it outside the manufacturer's requirements can void the warranty, so budget for a qualified HVAC installer.
Will the ACiQ Multi-Zone Essentials 2-Zone 18,000 BTU R-32 208/230V (ACIQ-18Z-E-M2) keep heating in a cold winter?
The AHRI/ENERGY STAR certification lists 14,500 BTU/h of heating capacity at 5F. Rated heating operation extends down to -13 F. Certified heating efficiency is 10 HSPF2. Match those numbers against your climate's design temperature - in cold regions, output at 5F matters far more than the nameplate capacity measured at 47F.
What electrical circuit does the ACiQ Multi-Zone Essentials 2-Zone 18,000 BTU R-32 208/230V (ACIQ-18Z-E-M2) need?
Published electrical requirements: 230 V voltage, 15 A minimum circuit ampacity, and 20 A maximum breaker or fuse sizing. Confirm the final circuit against the unit nameplate and local code with a licensed electrician.
How far can the outdoor unit be from the indoor head?
The published maximum line-set length from the outdoor unit to one indoor head is 82 ft. The combined piping limit across all heads is 131 ft. The outdoor unit's factory charge covers up to 49.2 ft of line; longer runs need added refrigerant. Measure the planned routing before ordering.
What warranty does the ACiQ Multi-Zone Essentials 2-Zone 18,000 BTU R-32 208/230V (ACIQ-18Z-E-M2) carry?
The manufacturer publishes these warranty tiers: Registered: 4 yr parts / 6 yr compressor (published per-line ACiQ registration terms). Score uses Registered.. Registration requirements and proof of qualified installation commonly affect coverage, so read the warranty terms before install day.

Data sources

Show
  1. ACiQ: ACiQ ACIQ-18Z-E-M2 non-ducted multi-zone submittalSourced - manufacturer technical document

    Covers Frequency, Maximum breaker size, Maximum fuse size, Minimum circuit ampacity, Phase, Voltage and more

  2. ACiQ: ACiQ Multi-Zone Essentials official categorySourced - manufacturer product page

    Covers Max indoor units, product_line.name

  3. AHRI certificate #217751636 - search the AHRI DirectorySourced - AHRI directory

    Covers AHRI certification number, performance_spec.cold_climate_designation, Rated cooling capacity, COP at 5F, EER2, Rated heating capacity and more

  4. ENERGY STAR: ENERGY STAR exact row check for AHRI 215735288Sourced - Energy Star listing

    Covers performance_spec.energy_star_cold_climate, Energy Star status

  5. HVACDirect: HVACDirect exact condenser listing for ACIQ-18Z-E-M2Sourced - retailer listing

    Covers Retail price

  6. ACiQ R32 MZ-SH Submittal Data Sheet - ACIQ-18Z-E-M2Sourced - manual

    Covers Manual links

Last updated

Jul 29, 2026