Carrier / Performance 25
Carrier Performance 25 36k R-454B 208/230V 5-Zone Mini-Split
The Carrier Performance 25 5-Zone 36k (37MGRAQ36EA3) is the largest standard-tier condenser, feeding five indoor heads from one 208/230V outdoor unit, dealer-quoted through Carrier's installer network rather than sold as buyable equipment. It carries a certified nominal SEER2 of 24, EER2 12, and HSPF2 9.5, is ENERGY STAR certified and AHRI cold-climate designated, on current low-GWP R-454B refrigerant.
Cooling is rated at 36000 BTU, with heating of 37000 BTU at 47F, 31000 at 17F, and 26000 at 5F. The extra capacity suits larger five-room layouts.
Professional installation required.
Refrigerant generation
R-454B - current-generation refrigerant
Image: Carrier
- Last sourced
- Jul 28, 2026
SplitAtlas score
8.6 / 10
(24.0 SEER2) among 36k systems
(9.5 HSPF2) among 36k systems
(70.3% heat retained at 5F; -13 F heating floor) among 36k systems
(10 yr parts / 10 yr compressor) across the catalogue
(6 verified features) across the catalogue
(7 manuals) across the catalogue
Not evaluated
- Installation accessibility — not applicable (professional install)N/A
professional install - DIY-accessibility not applicable
- Price-to-value — not evaluatedN/A
quote-only - no retail price to evaluate
Key ratings
Best-fit use cases
A larger five-room home needing maximum standard-tier capacity through a dealer; buyers who want buyable equipment and heat that holds or rises into deep cold should look at the matching Infinity 25 5-Zone.
Buyer review snapshot
Best for / skip if
Best for
- 5-zone projects in the 36k outdoor capacity class.
- High-efficiency shortlists; SEER2 is 24.
Install difficulty
- Electrical: 230V; MCA 30.5 A; breaker/fuse 35 A.
- Line set: Flared line connections; precharged 24.6 ft; max 262.5 ft.
- 5-zone condenser; indoor-head matching and branch layout are part of the job.
Alternatives
- LG Multi F MAX LGRED 5-Zone 36,000 BTU R-32 208/230V (KUMXA361A)
9.0 score / 36k / SEER2 22 / -13 F heating floor / 230V
Exact destination at HVACDirect: $4,319.00, checked Jul 28, 2026
Availability and price context
We could not verify a current retail price for this model. We could not find this exact model in stock at a retailer we work with when we last checked on 2026-07-28.
Purchase channel policy
Carrier's ductless warranty excludes products purchased over the Internet; buyers should treat public online carts as outside the warranty-covered purchase channel.
- Warranty consequence
- Warranty coverage does not apply to any product purchased over the Internet.
- Authorized channel
- Licensed HVAC technician installation with defective parts returned to the distributor through a registered servicing dealer; not an internet purchase.
Any online offer for this brand should be treated as a warranty-risk warning, not a recommendation.
Compare online-purchase warranty rules by brand
Source: Carrier Corporation: CAC/BDP Limited Warranty Certificate - Limited Warranty for Ductless Split Units; retrieved Aug 15, 2026.
Source date
- Model data sourced
- Jul 28, 2026
- Page reviewed
- Jul 28, 2026
- Source-backed records
- 4
- Newest source retrieved
- Jul 28, 2026
Warranty tiers
Warranty: 10 years parts and no separate compressor term published as standard.
Model context
- Structured ratings
- Certification: ENERGY STAR certified and AHRI cold-climate designated. Refrigerant: current low-GWP R-454B. Minimum heating ambient: -13 F.
Strengths
- Largest standard-tier capacity: 36000 BTU cooling across five zones.
- Solid deep-cold heating (26000 BTU at 5F).
- ENERGY STAR certified and AHRI cold-climate designated on R-454B.
- Backed by Carrier, a major, trusted US HVAC brand and dealer network.
Weaknesses
- Dealer-quoted, not buyable equipment - you get an installer quote, not a priced condenser.
- Lowest efficiency of the Performance line here (SEER2 24 / EER2 12).
- Multi-zone part-load penalty when few heads are running.
Climate suitability
- Minimum heating ambient
- -13 F[4]
- Rated heating at 5F
- 26,000 BTU/hNon-Ducted Indoor Units[2]
- Rated heating at 17F
- 31,000 BTU/hNon-Ducted Indoor Units[2]
- Rated heating at 47F
- 37,000 BTU/hNon-Ducted Indoor Units[2]
Specifications
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- Manufacturer
- Carrier
- Brand
- Carrier
- Product line
- Performance 25
- Model number
- 37MGRAQ36EA3
- Indoor unit model
- Indoor heads are selected separately on a multi-zone system
- Outdoor unit model
- 37MGRAQ36EA3
- Number of zones
- 5
- Max indoor units
- 5 units[1]
- Rated cooling capacity
- 36,000 BTU/hNon-Ducted Indoor Units[2]
- Rated heating capacity
- 37,000 BTU/hNon-Ducted Indoor Units[2]
- Voltage
- 230 V[1]
- MCA
- 30.5 A[1]
- Maximum fuse or breaker size
- 35 A[1]
- Breaker needed
- not published
- SEER2
- 24 SEER2Non-Ducted Indoor Units[2]
- EER2
- 12 EER2Non-Ducted Indoor Units[2]
- HSPF2 (Region 4)
- 9.5 HSPF2Non-Ducted Indoor Units[2]
- HSPF2 (Region 5)
- Certified per indoor-unit combination, not per outdoor unit
- COP
- not published
- COP at 47F
- not published
- COP at 5F
- 2 COPNon-Ducted Indoor Units[2]
- Minimum outdoor heating temperature
- -13 F[4]
- Minimum outdoor cooling temperature
- -13 F[4]
- Maximum outdoor temperature
- 122 F[4]
- Indoor noise range
- Indoor heads are selected separately on a multi-zone system
- Outdoor noise rating
- 64.5 dBA[1]
- Indoor weight
- Indoor heads are selected separately on a multi-zone system
- Outdoor weight
- 168.87 lb[1]
- Refrigerant
- R-454B[2]
- Refrigerant charge
- 120.64 oz[1]
- Manufacturer coverage
- not published
- Line-set size
- 1/4 in x 5 liquid / 3/8 in x 4 + 1/2 in x 1 suction
- Included line-set length
- Indoor heads are selected separately on a multi-zone system
- Maximum line-set length
- 262.5 ft[1]
- Max line set per indoor
- 114.8 ft[1]
- Maximum elevation difference
- 49.21 ft[1]
- Max height between indoor units
- 33 ft[1]
- Wi-Fi support
- Indoor heads are selected separately on a multi-zone system
- Energy Star status
- ENERGY STAR certified[3]
- AHRI certification number
- 215357496Non-Ducted Indoor Units[2]
- Warranty
- Standard: 10 yr parts / no separate compressor term (Consumer Choice 10-year parts-only option). Consumer Choice Warranty: 10-year parts-only option or 5-year parts plus 3-year labor option
- Install path
- Professional install
- Retail price
- We could not find this exact model in stock at a retailer we work with when we last checked on 2026-07-28.
- Available retailers
- not published
- Manual links
- AHRI public detail 215357496, ENERGY STAR exact row 215357496, Performance 25 Carrier ductless current brochure, Carrier Ductless Systems compatibility charts, Carrier Performance 25 Multi-Zone Mini Split Heat Pump, HVACDirect exact-offer audit for 37MGRAQ36EA3, Carrier R-454B ductless Consumer Choice Warranty
- Specification sheet
- not published
- Last sourced date
- Jul 28, 2026
Installation considerations
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- Liquid line
- 1/4 in x 5[1]
- Suction line
- 3/8 in x 4 + 1/2 in x 1[1]
- Line connection type
- Flared line connections[1]
- Precharged length
- 24.6 ft[1]
- Included line-set length
- Indoor heads are selected separately on a multi-zone system
- Maximum line-set length
- 262.5 ft[1]
- Max line set per indoor
- 114.8 ft[1]
- Max height between indoor units
- 33 ft[1]
- Indoor dimensions
- Indoor heads are selected separately on a multi-zone system
- Outdoor dimensions
- 37.24 x 16.14 x 31.89 in[1]
- Indoor weight
- Indoor heads are selected separately on a multi-zone system
- Outdoor weight
- 168.87 lb[1]
- Drain size
- not published
Related systems and guides
- More Carrier systems
- Infinity 25 36k
- Performance 26 36k
- Carrier sibling model
- Cooper & Hunter 230 V option
- Guide library
- Mini split buying guide
- Single-zone vs multi-zone mini splits
- Troubleshooting
- Do mini splits work in cold weather?
- Carrier mini split review: is Carrier any good?
- The best multi-zone mini splits of 2026
- The best 4-zone mini splits of 2026
- How to size a multi-zone mini split
- Not every multi-zone condenser lets you mix head types
- How much does a multi-zone mini split cost?
- The best cold-climate mini splits of 2026
- The best mini splits for heating of 2026
- Mini split heating capacity in the cold: what your unit actually delivers at 5F
- One room won't heat or cool on a multi-zone mini split
- Mini split not heating
- Mini split indoor unit freezing up
- Mini split leaking water
- Mini split making loud noise
- Line sets
- Line-set covers
Frequently asked questions
- Can I install the Carrier Performance 25 5-Zone 36,000 BTU R-454B 208/230V (37MGRAQ36EA3) myself, or do I need a pro?
- Carrier Performance 25 5-Zone 36,000 BTU R-454B 208/230V (37MGRAQ36EA3) is built for professional installation: the line set must be flared, evacuated, and charged, which requires EPA-certified refrigerant handling. Installing it outside the manufacturer's requirements can void the warranty, so budget for a qualified HVAC installer.
- Will the Carrier Performance 25 5-Zone 36,000 BTU R-454B 208/230V (37MGRAQ36EA3) keep heating in a cold winter?
- The manufacturer publishes 26,000 BTU/h of heating output at 5F. Rated heating operation extends down to -13 F. Certified heating efficiency is 9.5 HSPF2. Match those numbers against your climate's design temperature - in cold regions, output at 5F matters far more than the nameplate capacity measured at 47F.
- What electrical circuit does the Carrier Performance 25 5-Zone 36,000 BTU R-454B 208/230V (37MGRAQ36EA3) need?
- Published electrical requirements: 230 V voltage, 30.5 A minimum circuit ampacity, and 35 A maximum breaker or fuse sizing. Confirm the final circuit against the unit nameplate and local code with a licensed electrician.
- How far can the outdoor unit be from the indoor head?
- The published maximum line-set length is 262.5 ft, and the included line set comes pre-charged for 24.6 ft. Longer runs than the included set allows typically mean added refrigerant and a pro visit, so measure the planned routing before ordering.
- What warranty does the Carrier Performance 25 5-Zone 36,000 BTU R-454B 208/230V (37MGRAQ36EA3) carry?
- The manufacturer publishes these warranty tiers: Standard: 10 yr parts / no separate compressor term (Consumer Choice 10-year parts-only option). Registration requirements and proof of qualified installation commonly affect coverage, so read the warranty terms before install day.
Data sources
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- Carrier Corporation: Carrier Performance 25 37MG multi-zone compatibility and technical evidenceSourced - manufacturer technical document
Covers Frequency, Maximum breaker size, Maximum fuse size, Minimum circuit ampacity, Phase, Voltage and more
- Air-Conditioning, Heating, and Refrigeration Institute: AHRI public detail 215357496Sourced - AHRI directory
Covers AHRI certification number, performance_spec.cold_climate_designation, Rated cooling capacity, COP at 5F, EER2, Rated heating capacity and more
- U.S. Environmental Protection Agency ENERGY STAR: ENERGY STAR exact row check for AHRI 215357496Sourced - Energy Star listing
Covers Energy Star status
- Carrier Corporation: Carrier Performance 25 Multi-Zone Mini Split Heat PumpSourced - manufacturer product page
Covers Minimum outdoor cooling temperature, Minimum outdoor heating temperature, Maximum outdoor temperature, Legacy compressor warranty value, Legacy warranty value, Standard compressor warranty status and more
Last updated
Jul 28, 2026