SplitAtlas

GREE / Sapphire R32

GREE Sapphire 24k R-32 208/230V Mini-Split

Certified capacity
22,000 BTU/h[2]
SEER2
27 SEER2[2]
Heating floor
-22 F[4]
Voltage
230 V[1]
Install path
Professional install

The Gree Sapphire 24k tops the flagship line at 2 tons: SEER2 27, EER2 13.95, HSPF2 10 on R-32, holding 24,000 BTU of heat from 47F down to 5F (23,000 BTU at 17F). Strong efficiency and flat cold-weather output for a large space.

1 zoneProfessional installCurrent

Refrigerant generation

R-32 - current-generation refrigerant

Dealer-installation warranty note

GREE online purchases have a manufacturer-published warranty path, but buyers should keep purchase and installation documents and use a licensed HVAC contractor for diagnosis and claims.

Installation condition: Warranty claims for online/retail purchases must be completed by a contractor after an on-site diagnosis, with required documentation such as purchase receipt or installation invoice and data-plate photos.

Dealer path: GREE distributor path for distributor purchases; GREE online warranty claim form for equipment purchased online, Home Depot, or Lowes; GREE offers a 10-year extended warranty through GREE Select dealers, with registration.

Paid link

$4,318 / Checked Jul 24, 2026

$4,318 at HVACDirect

This system's warranty depends on licensed installation — get quotes from installers in your area.

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Error Codes
GREE Sapphire R32 24,000 BTU R-32 208/230V (SAP24HP230V1R32AH / SAP24HP230V1R32AO)

Image: GREE

Data completeness: 100%
Last sourced
Jul 24, 2026

SplitAtlas score

8.5 / 10

Methodology
Cooling efficiencyTop 10%

(27.0 SEER2) among 24k systems

Heating efficiencyAbove average

(10.0 HSPF2) among 24k systems

Cold-weather performanceTop 10%

(5F certified capacity: 100% of the 47F rating; -22 F heating floor) among 24k systems

NoiseBottom quartile

(36 dBA indoor min / 62 dBA outdoor) among 24k systems

WarrantyBelow average

(5 yr parts / 7 yr compressor) across the catalogue

Feature setAbove average

(5 verified features) across the catalogue

Price-to-performanceBottom quartile

($4,318 median retail) among 24k systems

Documentation & partsTop quartile

(10 manuals; spec sheet; parts channel) across the catalogue

Not evaluated

  • Installation accessibility — not applicable (professional install)N/A

    professional install - DIY-accessibility not applicable

Key ratings

Rated cooling

22,000BTU/h[2]

Rated heating

24,000BTU/h[2]

Best-fit use cases

A large living area in a cold climate wanting 2 tons of efficient, cold-capable heat at a value-brand price.

Where this system ranks

Buyer review snapshot

Best for / skip if

Best for

  • Top efficiency shortlists; SEER2 is 27.

Install difficulty

Professional flared-line install
  • Electrical: 230V; MCA 25.5 A; breaker/fuse 30 A.
  • Line set: Flared line connections; precharged 25 ft; max 131 ft.

Alternatives

Availability and price context

  • Last seen at HVACDirect on Jul 24, 2026: $4,318.00. Open the listing for today's price. Warranty condition: Warranty claims for online/retail purchases must be completed by a contractor after an on-site diagnosis, with required documentation such as purchase receipt or installation invoice and data-plate photos.

Purchase channel policy

GREE publishes an online/retail warranty-claim path for equipment purchased online, Home Depot, or Lowes rather than treating online purchase as a warranty voidance.

Warranty impact
Online purchase changes the claim path: routine parts use GREE's online claim form, while compressor failures and refrigerant leaks require tech-support confirmation before the online claim.
Installation condition
Warranty claims for online/retail purchases must be completed by a contractor after an on-site diagnosis, with required documentation such as purchase receipt or installation invoice and data-plate photos.
Authorized channel
GREE distributor path for distributor purchases; GREE online warranty claim form for equipment purchased online, Home Depot, or Lowes; GREE offers a 10-year extended warranty through GREE Select dealers, with registration.

GREE online purchases have a manufacturer-published warranty path, but buyers should keep purchase and installation documents and use a licensed HVAC contractor for diagnosis and claims.

Compare online-purchase warranty rules by brand

Source: GREE Comfort: How Does the GREE Warranty Work? Coverage, Claims, and 10-Year Extension Guide; retrieved Aug 15, 2026.

Source date

Model data sourced
Jul 24, 2026
Page reviewed
Jul 23, 2026
Source-backed records
6
Newest source retrieved
Jul 24, 2026

Warranty tiers

Base
5 yr parts / 7 yr compressor - eligible residential system

The score uses Base. Additional published terms are shown for reference and not counted in the score.

Review methodology

Model context

Structured ratings
Certification: ENERGY STAR certified and AHRI cold-climate designated. Refrigerant: current low-GWP R-32. Minimum heating ambient: -22 F.

Strengths

  • SEER2 27 at 2 tons - excellent efficiency for the size.
  • Holds a full 24,000 BTU of heat at 5F - genuine cold-climate capability.

Weaknesses

  • Premium price; professional install recommended, and a zoned design may suit a large area better.
  • Thinner support network than premium brands.

Climate suitability

Minimum heating ambient
-22 F[4]
Certified heating at 5F
24,000 BTU/h[2]
Rated heating at 17F
23,000 BTU/h[2]
Rated heating at 47F
24,000 BTU/h[2]

Specifications

Show
Manufacturer
GREE
Brand
GREE
Product line
Sapphire R32
Model number
SAP24HP230V1R32AH indoor / SAP24HP230V1R32AO outdoor
Indoor unit model
SAP24HP230V1R32AH
Outdoor unit model
SAP24HP230V1R32AO
Number of zones
1
Max indoor units
not published
Rated cooling capacity
22,000 BTU/h[2]
Rated heating capacity
24,000 BTU/h[2]
Voltage
230 V[1]
MCA
25.5 A[1]
Maximum fuse or breaker size
30 A[1]
Breaker needed
not published
SEER2
27 SEER2[2]
EER2
13.95 EER2[2]
HSPF2 (Region 4)
10 HSPF2[2]
HSPF2 (Region 5)
not published
COP
not published
COP at 47F
not published
COP at 5F
1.8 COP[2]
Minimum outdoor heating temperature
-22 F[4]
Minimum outdoor cooling temperature
-20 F[4]
Maximum outdoor temperature
122 F[4]
Indoor noise range
36-53 dB(A)[1]
Outdoor noise rating
62 dBA[1]
Indoor weight
39.7 lb[1]
Outdoor weight
115.8 lb[1]
Refrigerant
R-32[2]
Refrigerant charge
56.4 oz[1]
Manufacturer coverage
not published
Line-set size
1/4 in liquid / 5/8 in suction
Included line-set length
GREE professional single-zone systems publish field-supplied flared line sizes and maximum/precharged piping data; no included consumer line set length is published.
Maximum line-set length
131 ft[1]
Max line set per indoor
not published
Maximum elevation difference
82 ft[1]
Max height between indoor units
not published
Wi-Fi support
supported[1]
Energy Star status
ENERGY STAR certified[3]
AHRI certification number
215283088[2]
Warranty
Base: 5 yr parts / 7 yr compressor (eligible residential system). Score uses Base.. Standard residential GREE single-zone mini-split warranty is 5 years parts and 7 years compressor for eligible units.
Install path
Professional install
Retail price
$4,318.00
Available retailers
HVACDirect
Manual links
AHRI public detail SAP24HP230V1R32AO / SAP24HP230V1R32AH, ENERGY STAR exact row lookup for SAP24HP230V1R32AO / SAP24HP230V1R32AH, GREE Sapphire R32 extended ratings, GREE Sapphire R32 installation/owner manual, GREE current Sapphire R32 product/catalog page, GREE Sapphire R32 sales brochure, HVACDirect exact product page for SAP24HP230V1R32AO / SAP24HP230V1R32AH, GREE Sapphire R32 service manual, GREE Sapphire R32 24k submittal, GREE DFS warranty statement for units installed after 2021-12-31
Specification sheet
GREE Sapphire R32 24k submittal
Last sourced date
Jul 24, 2026

Retail purchase context

Dealer-installation warranty note

GREE online purchases have a manufacturer-published warranty path, but buyers should keep purchase and installation documents and use a licensed HVAC contractor for diagnosis and claims.

Installation condition: Warranty claims for online/retail purchases must be completed by a contractor after an on-site diagnosis, with required documentation such as purchase receipt or installation invoice and data-plate photos.

Dealer path: GREE distributor path for distributor purchases; GREE online warranty claim form for equipment purchased online, Home Depot, or Lowes; GREE offers a 10-year extended warranty through GREE Select dealers, with registration.

Some retailer links may earn us a commission at no extra cost; paid relationships never change scores or recommendations. Affiliate disclosure

Paid link

Dealer-installation warranty note

GREE online purchases have a manufacturer-published warranty path, but buyers should keep purchase and installation documents and use a licensed HVAC contractor for diagnosis and claims.

$4,318 at HVACDirect

$4,318 / Checked Jul 24, 2026

Parts and filters

Fits GREE Sapphire R32 24,000 BTU R-32 208/230V (SAP24HP230V1R32AH / SAP24HP230V1R32AO). Part numbers and fit notes identify compatibility only; no manufacturer endorsement is implied.

filter-washable

Indoor washable filter assembly

Fits
GREE Sapphire R32 24,000 BTU R-32 208/230V (SAP24HP230V1R32AH / SAP24HP230V1R32AO)
OEM part number
1101200703
Filter care
Washable. Wash with clean water or use a duster, then shade-dry every 3 months. No replacement interval or condition is published for this reusable filter.
Fit note
Fits SAP24HP230V1R32AH / SAP24HP230V1R32AO. GREE publishes this filter assembly as Part No. 1101200703 in the official model-specific parts manual; confirm the indoor model before ordering.
Source
GREE Sapphire R32 Parts Manual, SAP24HP230V1R32AH parts list, page p. 14 (18-1 Filter Sub-Assy 2 1101200703)

remote-control

Wireless remote controller - YBE1FB9F

Fits
GREE Sapphire R32 24,000 BTU R-32 208/230V (SAP24HP230V1R32AH / SAP24HP230V1R32AO)
OEM part number
YBE1FB9F
Fit note
Fits SAP24HP230V1R32AH / SAP24HP230V1R32AO. GREE publishes YBE1FB9F in the model submittal; no HVACDirect exact replacement remote page was verified, so order through GREE/distributor parts support by indoor model and remote code.
Source
GREE Sapphire R32 24,000 BTU R-32 208/230V (SAP24HP230V1R32AH / SAP24HP230V1R32AO) Submittal, Controller options, page p. 1 (YBE1FB9F)

wired-controller

XE71 wired wall controller

Fits
GREE Sapphire R32 24,000 BTU R-32 208/230V (SAP24HP230V1R32AH / SAP24HP230V1R32AO)
OEM part number
XE71
Fit note
Fits SAP24HP230V1R32AH / SAP24HP230V1R32AO where the GREE submittal lists the XE71 wired controller option. HVACDirect was verified as a live exact GREE XE71 product page on 2026-08-01; its retailer model/SKU is MC20700970.
Source
GREE Sapphire R32 24,000 BTU R-32 208/230V (SAP24HP230V1R32AH / SAP24HP230V1R32AO) Submittal, Controller options, page p. 1 (XE71)

Some retailer links may earn us a commission at no extra cost; paid relationships never change scores or recommendations. Affiliate disclosure

Paid link

Check price at HVACDirect

line-set-installation-kit

25 ft flared line-set installation kit - 1/4 x 5/8

Fits
GREE Sapphire R32 24,000 BTU R-32 208/230V (SAP24HP230V1R32AH / SAP24HP230V1R32AO)
Fit note
Fits SAP24HP230V1R32AH / SAP24HP230V1R32AO by the 1/4 x 5/8 flared line-set dimensions in the GREE submittal. The HVACDirect page was verified live on 2026-08-01 as an exact-dimension 25 ft install-kit page, not a GREE OEM exact-part listing.
Source
GREE Sapphire R32 24,000 BTU R-32 208/230V (SAP24HP230V1R32AH / SAP24HP230V1R32AO) Submittal, Refrigerant pipe connections, page p. 1 (Connections in 1/4 - 5/8)

Some retailer links may earn us a commission at no extra cost; paid relationships never change scores or recommendations. Affiliate disclosure

Paid link

Check price at HVACDirect
Find this model's filterReplacement Parts & Filters

Electrical requirements

Show
Voltage
230 V[1]
Voltage range
208/230V[1]
Phase
1[1]
Frequency
60 Hz[1]
MCA
25.5 A[1]
Breaker needed
not published
Maximum breaker size
30 A[1]
Maximum fuse size
30 A[1]
Maximum cooling current
not published
Maximum heating current
not published
Manufacturer wire notes
not published

Installation considerations

Show
Liquid line
1/4 in[1]
Suction line
5/8 in[1]
Line connection type
Flared line connections[1]
Precharged length
25 ft[1]
Included line-set length
GREE professional single-zone systems publish field-supplied flared line sizes and maximum/precharged piping data; no included consumer line set length is published.
Maximum line-set length
131 ft[1]
Max line set per indoor
not published
Max height between indoor units
not published
Indoor dimensions
43-45/64 x 13-21/32 x 10-1/8 in[1]
Outdoor dimensions
39 3/8 x 29 3/8 x 16 13/16 in[1]
Indoor weight
39.7 lb[1]
Outdoor weight
115.8 lb[1]
Drain size
not published

Related systems and guides

Frequently asked questions

Can I install the GREE Sapphire R32 24,000 BTU R-32 208/230V (SAP24HP230V1R32AH / SAP24HP230V1R32AO) myself, or do I need a pro?
GREE Sapphire R32 24,000 BTU R-32 208/230V (SAP24HP230V1R32AH / SAP24HP230V1R32AO) is built for professional installation: the line set must be flared, evacuated, and charged, which requires EPA-certified refrigerant handling. Installing it outside the manufacturer's requirements can void the warranty, so budget for a qualified HVAC installer.
Will the GREE Sapphire R32 24,000 BTU R-32 208/230V (SAP24HP230V1R32AH / SAP24HP230V1R32AO) keep heating in a cold winter?
The AHRI/ENERGY STAR certification lists 24,000 BTU/h of heating capacity at 5F. Rated heating operation extends down to -22 F. Certified heating efficiency is 10 HSPF2. Match those numbers against your climate's design temperature - in cold regions, output at 5F matters far more than the nameplate capacity measured at 47F.
What electrical circuit does the GREE Sapphire R32 24,000 BTU R-32 208/230V (SAP24HP230V1R32AH / SAP24HP230V1R32AO) need?
Published electrical requirements: 230 V voltage, 25.5 A minimum circuit ampacity, and 30 A maximum breaker or fuse sizing. Confirm the final circuit against the unit nameplate and local code with a licensed electrician.
How far can the outdoor unit be from the indoor head?
The published maximum line-set length is 131 ft. The outdoor unit's factory charge covers up to 25 ft of line; longer runs need added refrigerant. Measure the planned routing before ordering.
What warranty does the GREE Sapphire R32 24,000 BTU R-32 208/230V (SAP24HP230V1R32AH / SAP24HP230V1R32AO) carry?
The manufacturer publishes these warranty tiers: Base: 5 yr parts / 7 yr compressor (eligible residential system). Score uses Base.. Registration requirements and proof of qualified installation commonly affect coverage, so read the warranty terms before install day.

Data sources

Show
  1. GREE Comfort: GREE Sapphire R32 24k submittalSourced - manufacturer technical document

    Covers Frequency, electrical_spec.indoor_mca_amps, Maximum breaker size, Maximum fuse size, Minimum circuit ampacity, Phase and more

  2. Air-Conditioning, Heating, and Refrigeration Institute: AHRI public detail for SAP24HP230V1R32AO / SAP24HP230V1R32AHSourced - AHRI directory

    Covers AHRI certification number, performance_spec.cold_climate_designation, Rated cooling capacity, COP at 5F, EER2, Rated heating capacity and more

  3. ENERGY STAR: ENERGY STAR exact row lookup for SAP24HP230V1R32AO / SAP24HP230V1R32AHSourced - Energy Star listing

    Covers Energy Star status

  4. GREE Comfort: GREE current Zeno R32 product/catalog pageSourced - manufacturer product page

    Covers Minimum outdoor cooling temperature, Minimum outdoor heating temperature, performance_spec.max_ambient_heating_temp_f, Maximum outdoor temperature

  5. HVACDirect: HVACDirect exact product page for SAP24HP230V1R32AO / SAP24HP230V1R32AHSourced - authorized distributor

    Covers Retail price

  6. GREE Comfort: GREE DFS warranty statement for units installed after 2021-12-31Sourced - manufacturer technical document

    Covers Legacy compressor warranty value, Legacy warranty value, Base compressor warranty, Base warranty conditions, Base parts warranty, Warranty notes

Last updated

Jul 23, 2026