SplitAtlas

GREE / Zeno R32

GREE Zeno 12k R-32 115V Mini-Split

Certified capacity
12,000 BTU/h[2]
SEER2
17 SEER2[2]
Heating floor
-13 F[3]
Voltage
115 V[1]
Install path
Professional install

The Zeno 12k on 115V is GREE's entry point: cheapest in the range, on a standard circuit, at SEER2 17 with a -13F heating floor. The -13F rating is genuinely better than the +5F budget lines several competitors sell, so this is a more honest entry system than most. But SEER2 17 is the weakest GREE certifies, and the Vireo 12k is also 115V at SEER2 24.5 - a large efficiency gap for a modest price step.

1 zoneProfessional installCurrent

Refrigerant generation

R-32 - current-generation refrigerant

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Error Codes
GREE Zeno R32 12,000 BTU R-32 115V (WZEN12HPL132AH / WZEN12HPL132AO)

Image: GREE

Data completeness: 97%
Last sourced
Jul 24, 2026

SplitAtlas score

7.6 / 10

Methodology
Cooling efficiencyBottom quartile

(17.0 SEER2) among 12k systems

Heating efficiencyBottom quartile

(8.5 HSPF2) among 12k systems

Cold-weather performanceAbove average

(79.2% heat retained at 5F; -13 F heating floor) among 12k systems

NoiseTop quartile

(-42 dBA indoor min / 52 dBA outdoor) among 12k systems

WarrantyBelow average

(5 yr parts / 7 yr compressor) across the catalogue

Feature setBottom quartile

(3 verified features) across the catalogue

Documentation & partsTop quartile

(11 manuals; spec sheet; parts channel) across the catalogue

Not evaluated

  • Installation accessibility — not applicable (professional install)N/A

    professional install - DIY-accessibility not applicable

  • Price-to-value — not evaluatedN/A

    This is a professionally installed, quote-only system, so we can't score its price. Get an installed quote to compare real cost.

    Get a quote

Key ratings

Rated cooling

12,000BTU/h[2]

Rated heating

12,000BTU/h[2]

Buyer review snapshot

Best for / skip if

Skip if

  • Top-efficiency cooling is the priority; SEER2 is 17.

Install difficulty

Professional flared-line install
  • Electrical: 115V; MCA 19 A; breaker/fuse 20 A.
  • Line set: Flared line connections; precharged 25 ft; max 66 ft.

Alternatives

Availability and price context

We could not verify a current retail price for this model. We could not find this exact model in stock at a retailer we work with when we last checked on 2026-07-24.

Purchase channel policy

GREE publishes an online/retail warranty-claim path for equipment purchased online, Home Depot, or Lowes rather than treating online purchase as a warranty voidance.

Warranty impact
Online purchase changes the claim path: routine parts use GREE's online claim form, while compressor failures and refrigerant leaks require tech-support confirmation before the online claim.
Installation condition
Warranty claims for online/retail purchases must be completed by a contractor after an on-site diagnosis, with required documentation such as purchase receipt or installation invoice and data-plate photos.
Authorized channel
GREE distributor path for distributor purchases; GREE online warranty claim form for equipment purchased online, Home Depot, or Lowes; GREE Select dealer installation and registration for the 10-year extended warranty.

GREE online purchases have a manufacturer-published warranty path, but buyers should keep purchase and installation documents and use a licensed HVAC contractor for diagnosis and claims.

Compare online-purchase warranty rules by brand

Source: GREE Comfort: How Does the GREE Warranty Work? Coverage, Claims, and 10-Year Extension Guide; retrieved Aug 15, 2026.

Source date

Model data sourced
Jul 24, 2026
Page reviewed
Jul 23, 2026
Source-backed records
4
Newest source retrieved
Jul 24, 2026

Warranty tiers

Warranty: 5 years parts and 7 years compressor as standard.

Review methodology

Strengths

  • Lowest entry price in the GREE range, on a 115V circuit.
  • -13F rated heating, better than most brands' budget lines.

Weaknesses

  • SEER2 17 is the weakest efficiency GREE certifies.
  • Vireo 12k is also 115V and far more efficient.

Climate suitability

Minimum heating ambient
-13 F[3]
Rated heating at 5F
9,500 BTU/h[2]
Rated heating at 17F
9,700 BTU/h[2]
Rated heating at 47F
12,000 BTU/h[2]

Specifications

Show
Manufacturer
GREE
Brand
GREE
Product line
Zeno R32
Model number
WZEN12HPL132AH indoor / WZEN12HPL132AO outdoor
Indoor unit model
WZEN12HPL132AH
Outdoor unit model
WZEN12HPL132AO
Number of zones
1
Max indoor units
not published
Rated cooling capacity
12,000 BTU/h[2]
Rated heating capacity
12,000 BTU/h[2]
Voltage
115 V[1]
MCA
19 A[1]
Maximum fuse or breaker size
20 A[1]
Breaker needed
not published
SEER2
17 SEER2[2]
EER2
8.85 EER2[2]
HSPF2 (Region 4)
8.5 HSPF2[2]
HSPF2 (Region 5)
not published
COP
not published
COP at 47F
not published
COP at 5F
1.75 COP[2]
Minimum outdoor heating temperature
-13 F[3]
Minimum outdoor cooling temperature
0 F[3]
Maximum outdoor temperature
118 F[3]
Indoor noise range
22-42 dB(A)[1]
Outdoor noise rating
52 dBA[1]
Indoor weight
17.6 lb[1]
Outdoor weight
58.4 lb[1]
Refrigerant
R-32[2]
Refrigerant charge
21.2 oz[1]
Manufacturer coverage
not published
Line-set size
1/4 in liquid / 3/8 in suction
Included line-set length
GREE professional single-zone systems publish field-supplied flared line sizes and maximum/precharged piping data; no included consumer line set length is published.
Maximum line-set length
66 ft[1]
Max line set per indoor
not published
Maximum elevation difference
39 ft[1]
Max height between indoor units
not published
Wi-Fi support
supported[1]
Energy Star status
Not ENERGY STAR certified[2]
AHRI certification number
217452895[2]
Warranty
Standard: 5 yr parts / 7 yr compressor (eligible residential system). Standard residential GREE single-zone mini-split warranty is 5 years parts and 7 years compressor for eligible units.
Install path
Professional install
Retail price
We could not find this exact model in stock at a retailer we work with when we last checked on 2026-07-24.
Available retailers
not published
Manual links
AHRI public detail WZEN12HPL132AO / WZEN12HPL132AH, ENERGY STAR exact row lookup for WZEN12HPL132AO / WZEN12HPL132AH, GREE Zeno R32 extended ratings, GREE current Zeno R32 product/catalog page, GREE Zeno R32 indoor owner manual, GREE Zeno R32 outdoor owner manual, GREE Zeno R32 sales brochure, HVACDirect exact search for WZEN12HPL132AO / WZEN12HPL132AH, GREE Zeno R32 service manual, GREE Zeno R32 12k submittal, GREE DFS warranty statement for units installed after 2021-12-31
Specification sheet
GREE Zeno R32 12k submittal
Last sourced date
Jul 24, 2026

Parts and filters

Fits GREE Zeno R32 12,000 BTU R-32 115V (WZEN12HPL132AH / WZEN12HPL132AO). Part numbers and fit notes identify compatibility only; no manufacturer endorsement is implied.

filter-washable

Indoor washable filter assembly

Fits
GREE Zeno R32 12,000 BTU R-32 115V (WZEN12HPL132AH / WZEN12HPL132AO)
OEM part number
1112221905
Fit note
Fits WZEN12HPL132AH / WZEN12HPL132AO. GREE publishes this filter assembly as Part No. 1112221905 in the official model-specific parts manual; confirm the indoor model before ordering.
Source
GREE Zeno R32 Parts Manual - WZEN12HPL132AH, WZEN12HPL132AH parts list, page p. 2 (12-4 Filter Sub-Assy 2 1112221905)

remote-control

Wireless remote controller - YBE1FB1F

Fits
GREE Zeno R32 12,000 BTU R-32 115V (WZEN12HPL132AH / WZEN12HPL132AO)
OEM part number
YBE1FB1F
Fit note
Fits WZEN12HPL132AH / WZEN12HPL132AO. GREE publishes YBE1FB1F in the model submittal; no HVACDirect exact replacement remote page was verified, so order through GREE/distributor parts support by indoor model and remote code.
Source
GREE Zeno R32 12,000 BTU R-32 115V (WZEN12HPL132AH / WZEN12HPL132AO) Submittal, Controller options, page p. 1 (YBE1FB1F)

wired-controller

XE71 wired wall controller

Fits
GREE Zeno R32 12,000 BTU R-32 115V (WZEN12HPL132AH / WZEN12HPL132AO)
OEM part number
XE71
Fit note
Fits WZEN12HPL132AH / WZEN12HPL132AO where the GREE submittal lists the XE71 wired controller option. HVACDirect was verified as a live exact GREE XE71 product page on 2026-08-01; its retailer model/SKU is MC20700970.
Source
GREE Zeno R32 12,000 BTU R-32 115V (WZEN12HPL132AH / WZEN12HPL132AO) Submittal, Controller options, page p. 1 (XE71)

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Paid link

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line-set-installation-kit

25 ft flared line-set installation kit - 1/4 x 3/8

Fits
GREE Zeno R32 12,000 BTU R-32 115V (WZEN12HPL132AH / WZEN12HPL132AO)
Fit note
Fits WZEN12HPL132AH / WZEN12HPL132AO by the 1/4 x 3/8 flared line-set dimensions in the GREE submittal. The HVACDirect page was verified live on 2026-08-01 as an exact-dimension 25 ft install-kit page, not a GREE OEM exact-part listing.
Source
GREE Zeno R32 12,000 BTU R-32 115V (WZEN12HPL132AH / WZEN12HPL132AO) Submittal, Refrigerant pipe connections, page p. 1 (Connections in 1/4 - 3/8)

Some retailer links may earn us a commission at no extra cost; paid relationships never change scores or recommendations. Affiliate disclosure

Paid link

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Replacement Parts & Filters

Electrical requirements

Show
Voltage
115 V[1]
Voltage range
115V[1]
Phase
1[1]
Frequency
60 Hz[1]
MCA
19 A[1]
Breaker needed
not published
Maximum breaker size
20 A[1]
Maximum fuse size
20 A[1]
Maximum cooling current
not published
Maximum heating current
not published
Manufacturer wire notes
not published

Installation considerations

Show
Liquid line
1/4 in[1]
Suction line
3/8 in[1]
Line connection type
Flared line connections[1]
Precharged length
25 ft[1]
Included line-set length
GREE professional single-zone systems publish field-supplied flared line sizes and maximum/precharged piping data; no included consumer line set length is published.
Maximum line-set length
66 ft[1]
Max line set per indoor
not published
Max height between indoor units
not published
Indoor dimensions
32-51/64 x 10-15/64 x 7-9/16 in[1]
Outdoor dimensions
28-13/16 x 21-27/32 x 12-63/64 in[1]
Indoor weight
17.6 lb[1]
Outdoor weight
58.4 lb[1]
Drain size
not published

Related systems and guides

Frequently asked questions

Can I install the GREE Zeno R32 12,000 BTU R-32 115V (WZEN12HPL132AH / WZEN12HPL132AO) myself, or do I need a pro?
GREE Zeno R32 12,000 BTU R-32 115V (WZEN12HPL132AH / WZEN12HPL132AO) is built for professional installation: the line set must be flared, evacuated, and charged, which requires EPA-certified refrigerant handling. Installing it outside the manufacturer's requirements can void the warranty, so budget for a qualified HVAC installer.
Will the GREE Zeno R32 12,000 BTU R-32 115V (WZEN12HPL132AH / WZEN12HPL132AO) keep heating in a cold winter?
The manufacturer publishes 9,500 BTU/h of heating output at 5F. Rated heating operation extends down to -13 F. Certified heating efficiency is 8.5 HSPF2. Match those numbers against your climate's design temperature - in cold regions, output at 5F matters far more than the nameplate capacity measured at 47F.
What electrical circuit does the GREE Zeno R32 12,000 BTU R-32 115V (WZEN12HPL132AH / WZEN12HPL132AO) need?
Published electrical requirements: 115 V voltage, 19 A minimum circuit ampacity, and 20 A maximum breaker or fuse sizing. Confirm the final circuit against the unit nameplate and local code with a licensed electrician.
How far can the outdoor unit be from the indoor head?
The published maximum line-set length is 66 ft, and the included line set comes pre-charged for 25 ft. Longer runs than the included set allows typically mean added refrigerant and a pro visit, so measure the planned routing before ordering.
What warranty does the GREE Zeno R32 12,000 BTU R-32 115V (WZEN12HPL132AH / WZEN12HPL132AO) carry?
The manufacturer publishes these warranty tiers: Standard: 5 yr parts / 7 yr compressor (eligible residential system). Registration requirements and proof of qualified installation commonly affect coverage, so read the warranty terms before install day.

Data sources

Show
  1. GREE Comfort: GREE Zeno R32 12k submittalSourced - manufacturer technical document

    Covers Frequency, electrical_spec.indoor_mca_amps, Maximum breaker size, Maximum fuse size, Minimum circuit ampacity, Phase and more

  2. Air-Conditioning, Heating, and Refrigeration Institute: AHRI public detail for WZEN12HPL132AO / WZEN12HPL132AHSourced - AHRI directory

    Covers AHRI certification number, performance_spec.cold_climate_designation, Rated cooling capacity, COP at 5F, EER2, Energy Star status and more

  3. GREE Comfort: GREE current Zeno R32 product/catalog pageSourced - manufacturer product page

    Covers Minimum outdoor cooling temperature, Minimum outdoor heating temperature, performance_spec.max_ambient_heating_temp_f, Maximum outdoor temperature

  4. GREE Comfort: GREE DFS warranty statement for units installed after 2021-12-31Sourced - manufacturer technical document

    Covers Legacy compressor warranty value, Legacy warranty value, Standard compressor warranty, Standard warranty conditions, Standard parts warranty, Warranty notes

Last updated

Jul 23, 2026