SplitAtlas

GREE / Zeno R32

GREE Zeno 12k R-32 115V Mini-Split

Certified capacity
12,000 BTU/h[2]
SEER2
17 SEER2[2]
Heating floor
-13 F[3]
Voltage
115 V[1]
Install path
Professional install

The Zeno 12k on 115V is GREE's entry-tier model on a standard circuit, at SEER2 17 with a -13F heating floor. The -13F rating is genuinely better than the +5F budget lines several competitors sell, so this is a more honest entry system than most. But SEER2 17 is the weakest GREE certifies, and the Vireo 12k is also 115V at SEER2 24.5 - a large efficiency gap for a modest price step.

1 zoneProfessional installCurrent

Refrigerant generation

R-32 - current-generation refrigerant

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Error Codes
GREE Zeno R32 12,000 BTU R-32 115V (WZEN12HPL132AH / WZEN12HPL132AO)

Image: GREE

Data completeness: 97%
Last sourced
Jul 24, 2026

SplitAtlas score

7.6 / 10

Methodology
Cooling efficiencyBottom quartile

(17.0 SEER2) among 12k systems

Heating efficiencyBottom quartile

(8.5 HSPF2) among 12k systems

Cold-weather performanceAbove average

(5F certified capacity: 79.2% of the 47F rating; -13 F heating floor) among 12k systems

NoiseAbove average

(22 dBA indoor min / 52 dBA outdoor) among 12k systems

WarrantyBelow average

(5 yr parts / 7 yr compressor) across the catalogue

Feature setBottom quartile

(3 verified features) across the catalogue

Documentation & partsTop quartile

(11 manuals; spec sheet; parts channel) across the catalogue

Not evaluated

  • Installation accessibility — not applicable (professional install)N/A

    professional install - DIY-accessibility not applicable

  • Price-to-value — not evaluatedN/A

    This is a professionally installed, quote-only system, so we can't score its price. Get an installed quote to compare real cost.

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Key ratings

Rated cooling

12,000BTU/h[2]

Rated heating

12,000BTU/h[2]

Buyer review snapshot

Best for / skip if

Skip if

  • Top-efficiency cooling is the priority; SEER2 is 17.

Install difficulty

Professional flared-line install
  • Electrical: 115V; MCA 19 A; breaker/fuse 20 A.
  • Line set: Flared line connections; precharged 25 ft; max 66 ft.

Alternatives

Availability and price context

This system needs a professional install, and its warranty depends on who installs it. Its real price is an installed quote that depends on your home, so get installation quotes to price it.

Purchase channel policy

GREE publishes an online/retail warranty-claim path for equipment purchased online, Home Depot, or Lowes rather than treating online purchase as a warranty voidance.

Warranty impact
Online purchase changes the claim path: routine parts use GREE's online claim form, while compressor failures and refrigerant leaks require tech-support confirmation before the online claim.
Installation condition
Warranty claims for online/retail purchases must be completed by a contractor after an on-site diagnosis, with required documentation such as purchase receipt or installation invoice and data-plate photos.
Authorized channel
GREE distributor path for distributor purchases; GREE online warranty claim form for equipment purchased online, Home Depot, or Lowes; GREE offers a 10-year extended warranty through GREE Select dealers, with registration.

GREE online purchases have a manufacturer-published warranty path, but buyers should keep purchase and installation documents and use a licensed HVAC contractor for diagnosis and claims.

Compare online-purchase warranty rules by brand

Source: GREE Comfort: How Does the GREE Warranty Work? Coverage, Claims, and 10-Year Extension Guide; retrieved Aug 15, 2026.

Source date

Model data sourced
Jul 24, 2026
Page reviewed
Jul 23, 2026
Source-backed records
4
Newest source retrieved
Jul 24, 2026

Warranty tiers

Base
5 yr parts / 7 yr compressor - eligible residential system

The score uses Base. Additional published terms are shown for reference and not counted in the score.

Review methodology

Strengths

  • GREE's entry-tier Zeno 12k on a 115V circuit.
  • Rated heating to -13F.

Weaknesses

  • SEER2 17 is the weakest efficiency GREE certifies.
  • Vireo 12k is also 115V and far more efficient.

Climate suitability

Minimum heating ambient
-13 F[3]
Certified heating at 5F
9,500 BTU/h[2]
Rated heating at 17F
9,700 BTU/h[2]
Rated heating at 47F
12,000 BTU/h[2]

Specifications

Show
Manufacturer
GREE
Brand
GREE
Product line
Zeno R32
Model number
WZEN12HPL132AH indoor / WZEN12HPL132AO outdoor
Indoor unit model
WZEN12HPL132AH
Outdoor unit model
WZEN12HPL132AO
Number of zones
1
Max indoor units
not published
Rated cooling capacity
12,000 BTU/h[2]
Rated heating capacity
12,000 BTU/h[2]
Voltage
115 V[1]
MCA
19 A[1]
Maximum fuse or breaker size
20 A[1]
Breaker needed
not published
SEER2
17 SEER2[2]
EER2
8.85 EER2[2]
HSPF2 (Region 4)
8.5 HSPF2[2]
HSPF2 (Region 5)
not published
COP
not published
COP at 47F
not published
COP at 5F
1.75 COP[2]
Minimum outdoor heating temperature
-13 F[3]
Minimum outdoor cooling temperature
0 F[3]
Maximum outdoor temperature
118 F[3]
Indoor noise range
22-42 dB(A)[1]
Outdoor noise rating
52 dBA[1]
Indoor weight
17.6 lb[1]
Outdoor weight
58.4 lb[1]
Refrigerant
R-32[2]
Refrigerant charge
21.2 oz[1]
Manufacturer coverage
not published
Line-set size
1/4 in liquid / 3/8 in suction
Included line-set length
GREE professional single-zone systems publish field-supplied flared line sizes and maximum/precharged piping data; no included consumer line set length is published.
Maximum line-set length
66 ft[1]
Max line set per indoor
not published
Maximum elevation difference
39 ft[1]
Max height between indoor units
not published
Wi-Fi support
supported[1]
Energy Star status
Not ENERGY STAR certified[2]
AHRI certification number
217452895[2]
Warranty
Base: 5 yr parts / 7 yr compressor (eligible residential system). Score uses Base.. Standard residential GREE single-zone mini-split warranty is 5 years parts and 7 years compressor for eligible units.
Install path
Professional install
Retail price
Installed quote only
Available retailers
not published
Manual links
AHRI public detail WZEN12HPL132AO / WZEN12HPL132AH, ENERGY STAR exact row lookup for WZEN12HPL132AO / WZEN12HPL132AH, GREE Zeno R32 extended ratings, GREE current Zeno R32 product/catalog page, GREE Zeno R32 indoor owner manual, GREE Zeno R32 outdoor owner manual, GREE Zeno R32 sales brochure, GREE Zeno R32 service manual, GREE Zeno R32 12k submittal, GREE DFS warranty statement for units installed after 2021-12-31
Specification sheet
GREE Zeno R32 12k submittal
Last sourced date
Jul 24, 2026

Parts and filters

Fits GREE Zeno R32 12,000 BTU R-32 115V (WZEN12HPL132AH / WZEN12HPL132AO). Part numbers and fit notes identify compatibility only; no manufacturer endorsement is implied.

filter-washable

Indoor washable filter assembly

Fits
GREE Zeno R32 12,000 BTU R-32 115V (WZEN12HPL132AH / WZEN12HPL132AO)
OEM part number
1112221905
Filter care
Washable. Wash with clean water or use a duster, then shade-dry every 3 months. No replacement interval or condition is published for this reusable filter.
Fit note
Fits WZEN12HPL132AH / WZEN12HPL132AO. GREE publishes this filter assembly as Part No. 1112221905 in the official model-specific parts manual; confirm the indoor model before ordering.
Source
GREE Zeno R32 Parts Manual - WZEN12HPL132AH, WZEN12HPL132AH parts list, page p. 2 (12-4 Filter Sub-Assy 2 1112221905)

remote-control

Wireless remote controller - YBE1FB1F

Fits
GREE Zeno R32 12,000 BTU R-32 115V (WZEN12HPL132AH / WZEN12HPL132AO)
OEM part number
YBE1FB1F
Fit note
Fits WZEN12HPL132AH / WZEN12HPL132AO. GREE publishes YBE1FB1F in the model submittal; no HVACDirect exact replacement remote page was verified, so order through GREE/distributor parts support by indoor model and remote code.
Source
GREE Zeno R32 12,000 BTU R-32 115V (WZEN12HPL132AH / WZEN12HPL132AO) Submittal, Controller options, page p. 1 (YBE1FB1F)

wired-controller

XE71 wired wall controller

Fits
GREE Zeno R32 12,000 BTU R-32 115V (WZEN12HPL132AH / WZEN12HPL132AO)
OEM part number
XE71
Fit note
Fits WZEN12HPL132AH / WZEN12HPL132AO where the GREE submittal lists the XE71 wired controller option. HVACDirect was verified as a live exact GREE XE71 product page on 2026-08-01; its retailer model/SKU is MC20700970.
Source
GREE Zeno R32 12,000 BTU R-32 115V (WZEN12HPL132AH / WZEN12HPL132AO) Submittal, Controller options, page p. 1 (XE71)

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Paid link

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line-set-installation-kit

25 ft flared line-set installation kit - 1/4 x 3/8

Fits
GREE Zeno R32 12,000 BTU R-32 115V (WZEN12HPL132AH / WZEN12HPL132AO)
Fit note
Fits WZEN12HPL132AH / WZEN12HPL132AO by the 1/4 x 3/8 flared line-set dimensions in the GREE submittal. The HVACDirect page was verified live on 2026-08-01 as an exact-dimension 25 ft install-kit page, not a GREE OEM exact-part listing.
Source
GREE Zeno R32 12,000 BTU R-32 115V (WZEN12HPL132AH / WZEN12HPL132AO) Submittal, Refrigerant pipe connections, page p. 1 (Connections in 1/4 - 3/8)

Some retailer links may earn us a commission at no extra cost; paid relationships never change scores or recommendations. Affiliate disclosure

Paid link

Check price at HVACDirect
Find this model's filterReplacement Parts & Filters

Electrical requirements

Show
Voltage
115 V[1]
Voltage range
115V[1]
Phase
1[1]
Frequency
60 Hz[1]
MCA
19 A[1]
Breaker needed
not published
Maximum breaker size
20 A[1]
Maximum fuse size
20 A[1]
Maximum cooling current
not published
Maximum heating current
not published
Manufacturer wire notes
not published

Installation considerations

Show
Liquid line
1/4 in[1]
Suction line
3/8 in[1]
Line connection type
Flared line connections[1]
Precharged length
25 ft[1]
Included line-set length
GREE professional single-zone systems publish field-supplied flared line sizes and maximum/precharged piping data; no included consumer line set length is published.
Maximum line-set length
66 ft[1]
Max line set per indoor
not published
Max height between indoor units
not published
Indoor dimensions
32-51/64 x 10-15/64 x 7-9/16 in[1]
Outdoor dimensions
28-13/16 x 21-27/32 x 12-63/64 in[1]
Indoor weight
17.6 lb[1]
Outdoor weight
58.4 lb[1]
Drain size
not published

Related systems and guides

Frequently asked questions

Can I install the GREE Zeno R32 12,000 BTU R-32 115V (WZEN12HPL132AH / WZEN12HPL132AO) myself, or do I need a pro?
GREE Zeno R32 12,000 BTU R-32 115V (WZEN12HPL132AH / WZEN12HPL132AO) is built for professional installation: the line set must be flared, evacuated, and charged, which requires EPA-certified refrigerant handling. Installing it outside the manufacturer's requirements can void the warranty, so budget for a qualified HVAC installer.
Will the GREE Zeno R32 12,000 BTU R-32 115V (WZEN12HPL132AH / WZEN12HPL132AO) keep heating in a cold winter?
The AHRI/ENERGY STAR certification lists 9,500 BTU/h of heating capacity at 5F. Rated heating operation extends down to -13 F. Certified heating efficiency is 8.5 HSPF2. Match those numbers against your climate's design temperature - in cold regions, output at 5F matters far more than the nameplate capacity measured at 47F.
What electrical circuit does the GREE Zeno R32 12,000 BTU R-32 115V (WZEN12HPL132AH / WZEN12HPL132AO) need?
Published electrical requirements: 115 V voltage, 19 A minimum circuit ampacity, and 20 A maximum breaker or fuse sizing. Confirm the final circuit against the unit nameplate and local code with a licensed electrician.
How far can the outdoor unit be from the indoor head?
The published maximum line-set length is 66 ft. The outdoor unit's factory charge covers up to 25 ft of line; longer runs need added refrigerant. Measure the planned routing before ordering.
What warranty does the GREE Zeno R32 12,000 BTU R-32 115V (WZEN12HPL132AH / WZEN12HPL132AO) carry?
The manufacturer publishes these warranty tiers: Base: 5 yr parts / 7 yr compressor (eligible residential system). Score uses Base.. Registration requirements and proof of qualified installation commonly affect coverage, so read the warranty terms before install day.

Data sources

Show
  1. GREE Comfort: GREE Zeno R32 12k submittalSourced - manufacturer technical document

    Covers Frequency, electrical_spec.indoor_mca_amps, Maximum breaker size, Maximum fuse size, Minimum circuit ampacity, Phase and more

  2. Air-Conditioning, Heating, and Refrigeration Institute: AHRI public detail for WZEN12HPL132AO / WZEN12HPL132AHSourced - AHRI directory

    Covers AHRI certification number, performance_spec.cold_climate_designation, Rated cooling capacity, COP at 5F, EER2, Energy Star status and more

  3. GREE Comfort: GREE current Zeno R32 product/catalog pageSourced - manufacturer product page

    Covers Minimum outdoor cooling temperature, Minimum outdoor heating temperature, performance_spec.max_ambient_heating_temp_f, Maximum outdoor temperature

  4. GREE Comfort: GREE DFS warranty statement for units installed after 2021-12-31Sourced - manufacturer technical document

    Covers Legacy compressor warranty value, Legacy warranty value, Base compressor warranty, Base warranty conditions, Base parts warranty, Warranty notes

Last updated

Jul 23, 2026